
INSURANCE QUESTIONS
Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 770-422-8428 or make an appointment online!

Get free Coupons
Take advantage of these great offers!
$5 OFF STANDARD OR VIP OIL CHANGE
STANDARD OIL CHANGE: UP TO 5QTS OF OIL, OIL FILTER, & 15 POINT INSPECTION
CONVENTIONAL OIL: $56.95
SYNTHETIC OIL: $76.95
VIP OIL CHANGE: UP TO 5 QTS OF OIL, OIL FILTER, 33 POINT INSPECTION, TIRE ROTATION, BRAKE INSPECTION, AND MANUFACTURE MAINTENANCE REVIEW
CONVENTIONAL OIL: $69.95
SYNTHETIC OIL: $89.95
PRICES ARE BASED ON MOST VEHICLE TYPES. PRICES MAY VARY.
EXTRA CHARGE FOR ADDITIONAL FLUIDS AND CARTRIDGE OIL FILTER
CANNOT BE COMBINED WITH ANY OTHER COUPON OR OFFERS
AC SERVICE SPECIAL $169
INCLUDES INSPECTION OF ALL AC RELATED COMPONENTS, EVACUATE AND RECHARGE AC SYSTEM TO FACTORY SPECIFICATIONS, ADD LEAK DETECTION DYE TO SYSTEM TO HELP IDENTIFY LEAKS
NO GUARANTEE AGAINST LEAKS OR DEFECTIVE PARTS
CANNOT BE COMBINED WITH ANY OTHER COUPON OR OFFERS
Plus Taxes and Fees
$50 OFF ANY REPAIR OF $500 OR MORE
CANNOT BE COMBINED WITH ANY OTHER COUPON OR OFFERS
$25 OFF BRAKE REPLACEMENT
BRAKE REPLACEMENT INCLUDES BRAKE PADS AND ROTORS
CONTACT SHOP FOR DETAILS
CANNOT BE COMBINED WITH ANY OTHER COUPON OR OFFERS